Why are some visas declined or encounter problems?

“John is very easy to talk to, he never makes you feel dumb, and never makes you feel like you are wasting his time for asking questions. He explains everything very clearly, every time. John's support staff are also very efficient and so easy to deal with. No detail is missed when dealing with them. My husband and I are fans of them all :)” ~ Jess

“I can't speak highly enough of Jenny. She got everything done in a timely manner and when my ex-husband threw a spanner in the works at the eleventh hour she got the required documentation to his lawyers and settlement back on track.” ~ Tracey

“I would like to take this opportunity to say thank you to John Stirling and Kathryn Wynd for their patience and understanding. We are so honored to have John and Kathryn looking after us. Whenever someone asks if I know of legal firm, I always say Turner Hopkins.” ~ Manaia