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A franchise is where one person (the Franchisor) licences to another the right to run their business using the franchisor's brand and systems over a limited period of time. In return for this the franchisee will usually pay the franchisor an initial fee for the purchase of the franchise and an ongoing fee or royalty for the use of the franchisor's brand and systems and for the support provided by the franchisor for a certain period of time. The franchisor and the franchisee enter into a franchise agreement which sets out each party's rights and obligations and the franchisee is required to operate their business according to rules set out in the franchise agreement and in operational manuals developed by the franchisor.

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Recent Reviews...

“John is very easy to talk to, he never makes you feel dumb, and never makes you feel like you are wasting his time for asking questions. He explains everything very clearly, every time. John's support staff are also very efficient and so easy to deal with. No detail is missed when dealing with them. My husband and I are fans of them all :)” ~ Jess
“Joy, we cannot thank you enough for your help with our purchase! You have been wonderful to deal with and so proactive (and patient with my numerous emails). We will be visiting NZ in April so will make sure we drop in to thank you in person.” ~ Mia
“To Michael Robinson – I wanted to thank you and your colleagues for many years of excellent service to the Bank. You have an outstanding business that has proved to be one of the most reliable and ethical businesses that Collections have dealt with in the almost 9 years I was with the Bank.” ~ Head of Collections
“I can't speak highly enough of Jenny. She got everything done in a timely manner and when my ex-husband threw a spanner in the works at the eleventh hour she got the required documentation to his lawyers and settlement back on track.” ~ Tracey