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Answer

The main advantage of using a law firm to collect an outstanding debt is that a law firm will act in a highly regulated and professional manner and provide a genuine level of credibility and professionalism to the process of pursuing the outstanding amount. Of particular importance a law firm will generally charge on time and attendance basis (often at a significantly reduced rate based on the volume of work involved) as opposed to a traditional debt recovery firm which will normally charge a very large percentage of the debt for their services. (Debt recovery firms' charges often exceed 20% of the amount recovered!)

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“I can't speak highly enough of Jenny. She got everything done in a timely manner and when my ex-husband threw a spanner in the works at the eleventh hour she got the required documentation to his lawyers and settlement back on track.” ~ Tracey
“John is very easy to talk to, he never makes you feel dumb, and never makes you feel like you are wasting his time for asking questions. He explains everything very clearly, every time. John's support staff are also very efficient and so easy to deal with. No detail is missed when dealing with them. My husband and I are fans of them all :)” ~ Jess
“To Michael Robinson – I wanted to thank you and your colleagues for many years of excellent service to the Bank. You have an outstanding business that has proved to be one of the most reliable and ethical businesses that Collections have dealt with in the almost 9 years I was with the Bank.” ~ Head of Collections
“Joy, we cannot thank you enough for your help with our purchase! You have been wonderful to deal with and so proactive (and patient with my numerous emails). We will be visiting NZ in April so will make sure we drop in to thank you in person.” ~ Mia